Terms and Conditions
Terms and Conditions
Welcome to djmag.com. djmag.com and its affiliates provide access to the djmag.com website (the "website") and sell our products to you subject to the conditions set out on this page.
Please read these conditions carefully before using the djmag.com website. By using the djmag.com website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future djmag.com service, you will also be subject to the terms, guidelines and conditions applicable to that service. ("Terms"). If these Conditions of Use & Sale are inconsistent with such Terms, the Terms will control.
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.
djmag.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Please review our Privacy Notice, which also governs your visit to djmag.com, to understand our practices.
3. Access to djmag.com
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
4. Licence for website access
djmag.com grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of djmag.com. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of djmag.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising djmag.com's or its affiliates' names or trademarks without the express written consent of djmag.com. Any unauthorised use terminates the permission or license granted by djmag.com.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of djmag.com as long as the link does not portray djmag.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any djmag.com logo or other proprietary graphic or trademark as part of the link without our express written consent.
5. Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not djmag.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following: for fraudulent purposes, or in connection with a criminal offence or other unlawful activity to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam" to cause annoyance, inconvenience or needless anxiety
6. Reviews, comments, communications and other content
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. djmag.com reserves the right (but not the obligation) to remove or edit any content.
If you do post content or submit material, and unless we indicate otherwise, you
(a) grant djmag.com and its affiliates a non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
(b) djmag.com and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to djmag.com, including the execution of deeds and documents, at the request of djmag.com.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to djmag.com: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable djmag.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify djmag.com and its affiliates for all claims brought by a third party against djmag.com or its affiliates arising out of or in connection with a breach of any of these warranties.
7. Defamation claims
Because djmag.com lists third-party products for sale on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, djmag.com operates on a "notice and takedown" basis. If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately. On receipt of the notice djmag.com will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.
8. Copyright, authors' rights and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of djmag.com, its affiliates or its content suppliers and is protected under the copyright laws of England and Wales, international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of djmag.com and its affiliates and is protected by English and international copyright and database right laws. All software used on this website is the property of djmag.com, our affiliates or our software suppliers and is protected by the laws of England and Wales and international copyright and author' rights laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without djmag.com's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without djmag.com's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without djmag.com's express written consent.
Consent to reproduce djmag.com's content is expressly given to bone fide Internet Search Engines and websites who use our feeds to link back to djmag.com
9. Intellectual Property Claims
djmag.com (the trading name for Thrust Media Ltd and Thrust Publishing Ltd) and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please notify us immediately.
DJ Mag, The DJ logo, Top 100 DJs and other marks indicated on our website are trademarks or registered trademarks of Thrust Media Ltd (collectively "DJ Mag"), in the European Union and/or other jurisdictions. djmag.com's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of DJ Mag. DJ Mag's trademarks and trade dress may not be used in connection with any product or service that is not DJ Mag's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits DJ Mag. All other trademarks not owned by DJ Mag that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by DJ Mag.
12. Our contract
We list items for sale on our website. This is our offer to you. When you pay for the product this represents your acceptance of our offer. We send e-mail confirmation to you of our Contract.
Delivery is by standard post (currently Royal Mail). We dispatch our items once a week (usually on a Thursday) by second class mail. Delivery times can be worked out here. Magazine subscriptions are sent out several days before the last Wednesday of each month.
a) Printed matter (excluding subscriptions) and physical goods
If you are not a business and based in the European Union, you have the right to cancel your order within seven days of receiving it. You must write to us at [email protected] and tell us you wish to cancel. We will refund your money within seven days. You must return the goods within seven days at your own expense. If you have taken a subscription this right to cancellation is on the receipt of your first magazine. You will need to put 'cancellation' in the subject of the email.
b) Downloads and electronically transmitted data
You agree to waive your rights of cancellation by downloading paid-for downloads from our Website.
If you wish to cancel and you originally paid by PayPal, then you must do this via PayPal; Login to PayPal, find the subscription and cancel it.
If you paid by credit card then login into your DJ mag account, click on subscription, locate the subscription you wish to cancel, click manage and then click cancel.
If you pay by direct debit, you must cancel your direct debit with your bank.
For further help on cancellation - send us a support ticket.
We do not accept cancellation of advertising. Your word is your bond and you will be held to it. Please see our advertising terms.
Your subscription will AUTOMATICALLY renew every year if you pay by PayPal or by Credit Card. You must cancel before the anniversary of your original purchase in order to stop your subscription.
Cancelling your subscription does not stop your subscription immediately. It will run until the anniversary of your purchase and then stop. So if you do not want to carry on subscribing forever, or you want more control over your subscription - CANCEL NOW.
b) Managing your subscription
You may change your address, see how many issues remaining you have and generally find help by logging into your account and looking under the relevant tabs or open a support ticket.
We do not refund subscriptions. Our subscription price is extremely good value and we lose money in the first year of your subscription. We expect our subscribers to subscribe for many years, this is how we are able to keep the cost so low.
If your goods are faulty please return them to the address below with your details stating the nature of the fault and the cost of the postage. We will refund your money and the postage on determination of the fault
17. Pricing and availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
All prices (except advertising) are inclusive of VAT unless stated otherwise.
When ordering goods from djmag.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from djmag.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
djmag.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use djmag.com only with the involvement of a parent or guardian.
20. Advertising & Sponsorship
- Payments and prices
- All prices are shown without VAT
- Payment is in advance, unless otherwise agreed in writing
- Payment is in Pounds Sterling, unless otherwise stated
- Credit Accounts must be paid 30 days after publication
- Late payments of 2% a month may be applied to outstanding balances
- Credit Cards used for deposits or previous orders will be used to collect any unpaid balances.
- DJ Mag reserves the right to charge £10 a letter which is sent in the pursuit of outstanding debt. This is to cover for administration, postage and material costs.
- An advertising or sponsorship contract is divisible. The work performed in each period during the currency of the contract shall be invoiced separately. Each invoice for work performed in any period shall be payable by the customer in full, in accordance with their terms of payment provided for herein, without reference to and notwithstanding any defect or default in the work performed or to be performed in any other period.
- Advertising Materials
- Acceptance of all advertisements is conditional upon the The Client 's warranty that advertisements do not contravene any regulations or provisions of the Law for the time being
- DJ Mag reserves the right to refuse, amend, withdraw or otherwise deal with all advertisements submitted to him at his discretion and without explanation
- Advertising does not guarantee editorial!
- Advertising does not guarantee a listing!
- DJ Mag may cancel or postpone publication
- Whilst every care is taken to avoid errors DJ Mag cannot accept claims for errors.
- Any omission by DJ Mag is not actionable. There is no value to the benefit gained from placing an advert
- If DJ Mag is providing artwork services for the Client a proof maybe submitted to the Client as a matter of courtesy not as of right. Non return of any proof within 48 hours is deemed to be unconditional acceptance by the Client of the proof. DJ Mag hates providing artwork services and you are advised to get a professional designer to do it on your behalf.
- We do not accept cancellation of advertising. Your word is your bond and you will be held to it. If you decide to cancel unilaterally (a repudiatory breach) - you will be charged full rate-card price (on an entire series, if applicable) and you will be persued through the Courts.
- Payments and prices
21. Third Party businesses
Parties other than djmag.com and its subsidiaries operate stores, provide services, or sell product lines on this website. For example, businesses and individuals offer products via DJ words, DJ Mag Download and Our Kit Store. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. djmag.com does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.
22. Electronic communications
When you visit djmag.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
23. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
24. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
26. Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of England and Wales.
27. Our details
djmag.com is the trading name for DJ Mag.com Ltd and Thrust Publishing Ltd. This website (excluding "DJ Mag Download" and "DJ Mag Kit") is owned and operated by DJ Mag.com Ltd. "DJ Mag Download" and "DJ Mag Kit" parts of the website, together with any other third-party seller programmes operated on the website from time to time are operated by
Thrust Publishing Ltd.
DJ Mag.com Ltd
183 Kingston Road
London SW19 1LH
VAT Reg. No. GB Thrust Publishing VAT 971 6551 00
Tel: +44 (0)20 8545 0955
Fax: +44 (0)20 8417 0466
28. When we buy from you
Payment of DJ Mag's debts is always 90 days, unless The Supplier receives signed written confirmation from a director of it being otherwise
DJ Mag does not accept re-assignment of our agreement with The Supplier. We will never pay a third party.
DJ Mag does not accept extra fees and interest if DJ Mag's payment is late.
The Late Payment of Commercial Debts (Interest) Act 1998 is excluded from any contracts in which DJ Mag makes purchases.